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Up to 80% of projects, strategies and transformations fail. They fail because people fail. People fail because traditional project, strategy and transformation processes ignore the critical contribution of people in the creation of value. The solution is to put people first. We analyse the inertia, resistance and constraints that prevent people from creating value. We show you how people are the difference between success and failure.

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Adapt / Ability Program

Become an adaptable organisation by analysing, responding to, and tracking what it takes for your people to adapt in a rapidly changing environment.


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Service / Ability Program

Unlock the power of service collaboration to allow your people to create greater value and enhance your customer experience.